How to Delete UAE Pass Account? A Quick Guide

Deleting your UAE Pass account is not only possible, but easy to do. This article will guide you on how to delete your UAE Pass account and the various methods to do so. Note that this decision is permanent, and you will lose access to account information, including access to all UAE Pass-enabled services. However, if you still want to go on with it, follow the step-by-step instructions in this article to successfully delete your UAE Pass account.
Table of Contents
Delete UAE Pass Account through Website
Here’s how to delete your UAE Pass account through the official UAE Pass website. [1]
- Visit the support center of the UAE Pass website “from here.”

- Log in to your account.
- If you’re not in the “Support” page, return through the webpage menu.
- Under the “Feature” drop-down menu, select “Others.”
- Input a straightforward title such as “Request to Delete UAE Pass Account.”
- Input your email address if required.
- In the description box, briefly explain that you need support in deleting your UAE Pass account. You may add your reason if necessary.
- Check the box that consents to your agreement to the UAE Pass Privacy Policy.
- Click on “Request” to forward your request to the UAE Pass support team.
After a while, you’ll receive an email reply with further instructions on what to do. Once you provide the necessary documents and follow instructions correctly, the process to delete your account will begin.
Delete UAE Pass Account Through App
You can also initiate the process of deleting your UAE Pass account through the UAE Pass app. Here’s how to do it: [2] [3]
- Download and install the UAE Pass application from any app store.
- Download the UAE Pass app on Google Play Store “from here.”
- Download the UAE Pass app on Apple Store “from here.”

- Open the app and log in to your account.
- On the icons below, navigate to “Profile.”
- Click the “Contact Us” option. You’ll find an email address and phone number for the UAE support team.
- Click the email address to move to your default email app, where you’ll be prompted to type in your message.
- Briefly explain that you want to delete your UAE Pass account and will like to begin the process.
Within any moment, you’ll be replied to with further instructions on what to do.
Delete UAE Pass Account Through Email
With just email, you can delete your UAE Pass account by following the steps below:
- Get the Account Maintenance Request form by contacting the UAE support team “from here” and requesting for it.
- Open your email app and tap the prompt to write a new message.
- In the recipient box, enter the following email: [email protected].
- Use a straightforward subject, for example, “Request to Delete UAE Pass Account.”
- Attached the filled out Account Maintenance Form, and other documents such as a signed PDF copy of your Emirates ID and passport, including a visa stamp if you’re a resident.
- Send the email after successfully uploading the documents.
You’ll be contacted by UAE Pass customer service to begin your verification process and may also be required to provide extra documents.
Reasons to Delete UAE Pass Accounts
There are several conditions where deleting your UAE account might be justifiable. If the reason to delete your UAE Pass account is among the list here, then you might not be making a mistake after all.
- Privacy concerns: Deleting a UAE Pass account can be an option for individuals who want to manage their personal data and reduce their digital footprint.
- Permanently leaving the UAE: Users who have left the UAE permanently no longer require access to UAE government services. Hence, they may want to delete their UAE Pass account.
- Issues with the account: When individuals face technical issues with their UAE Pass accounts that seem unresolvable and affect their usage of the verification system, deleting the account and re-registering for a new one might be the better solution
- Account & data breach: If you feel that access to your UAE Pass account may have been compromised, or is in the reach of an unauthorized third party, you can delete it for safety.
- Changes in residency or citizenship: If a person has changed their visa status or moved to another country, they may no longer need UAE Pass.
Importance Things to Note Before Deleting UAE Pass Account
Before proceeding to delete your UAE Pass account, there are certain things you need to bear in mind. Take note of these things before deleting your UAE Pass account:
- Loss of access to services: Deleting your UAE Pass account means that you’ll be losing access to services such as UAE Pass authentication, digital signature, UAE Pass kiosks, etc. If you are a daily user of these services, you may have to learn to do without them.
- Pending transactions: Before deleting your UAE Pass account, make sure that there are no ongoing applications linked to your UAE Pass account or active signatures on digital documents. Deleting your UAE Pass account may disrupt these applications or revoke digital signatures linked to your UAE Pass.
- Erasure of personal data: Once deleted, all personal and activity information linked to your UAE Pass will be erased from the system. You may want to back up and download important data before requesting to delete your account.
Conclusion
You can delete your UAE account by making a request through the official UAE Pass website, app, or your email service. Ensure that you understand the implications of deleting your account and have tried other alternate solutions.
Questions & Answers
Yes, you can delete your UAE Pass account by contacting the UAE Pass support team.
The deletion process may take up to days to complete.
No you can’t. Once you have deleted your UAE Pass account, it cannot be recovered.
No, deleting your UAE Pass account does not affect your Emirates ID or visa.
No, there is no direct “Delete” button on the UAE Pass app for deleting your account.
You can sign out of your account or uninstall the UAE Pass app from your phone.
Change your password and opt for the removal of your account on all other devices.