Emirates ID Status Check: A Step-by-Step Guide

Emirates ID Status is important to UAE nationals and residents because it is an official identification that can be used to access government and private services. Regular checking of your ID status prevents delays in issuance, renewal, or replacement, apart from making sure that any issue about documentation, payment, or service delivery is solved immediately.
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Emirates ID Validity
The validity of Emirates ID differs based on the type of applicant:
- Expat Residents: The validity depends on the length of the UAE residence visa.
- UAE Citizens: The Emirates ID is valid for 5 or 10 years.
- GCC Nationals: The ID is valid for 5 years.

How to check your Emirates ID Application Status
In order to track the progress of your Emirates ID application, there are some assured options available. Here are various verification options with simple step-by-step guides. Each option is easy to use, enabling you to gain real-time information about your Emirates ID.
Check Emirates ID Status Online by the Official ICP Website
The official Federal Authority for Identity and Citizenship (ICP) website enables online status queries for your Emirates ID status. Here’s how to do it: [1]
- Visit ID Card Status page “from here“.

- Input your Application Number (PRAN) or your Emirates ID Number.
- Click on the Arrow Icon.
- View Your Emirates ID Status.
Check Emirates ID Status Using the ICP Mobile App
Users may check the status of their Emirates ID application with the ICP mobile app, which provides a convenient tracking method. Here’s how to use the app: [2] [3]
- Download the ICP App: from the Google Play Store or the Apple Store.
- Open the App: Launch the app after its download to view the main screen.
- Select Public Services: Click on the Public Services tab, which appears at the screen bottom.
- Click on Application Tracking: The next step involves selecting Application Tracking in the Public Services section.
- Enter Your Request Number: Users must add their Application Number (PRAN) or Emirates ID Number to the specified field.
- Click on Search: The search function is activated once you enter your application information, then hit the Search button to check your application status.
- View Your Status: The Emirates ID application status inside the app reveals your application status between processing or collection readiness.
Check Emirates ID Status by Contacting ICP Customer Support
Customers who need phone help with their Emirates ID status updates can reach the ICP helpdesk through their support phone number. Here are the steps:
- Call ICP Customer Support: Users can contact ICP customer support through helpline number 600522222 to reach a representative.
- Provide Required Information: Use your Emirates ID Number along with the Application Number (PRAN) to speed up your interaction with customer service.
- Receive Status Update: The support agent from the customer service department will verify your application status before relaying its current state to you. The support agent will guide you through necessary actions along with providing details of required documentation.
Check Emirates ID Status at an ICP Service Center
You need to visit one of the ICP Customer Happiness Centers in person to get information about your Emirates ID application status. Here’s what you need to do:
- Find the Nearest ICP Service Center: Check the current status of your Emirates ID application by visiting an ICP Service Center in your location. Locate the nearest ICP Customer Happiness Center through the ICP Service Center Locator webpage.
- Bring Required Documents: It is essential to present both your application confirmation receipt and an official identification document that includes your passport or other state-authorized document during your service center visit.
- Inquire About Your Emirates ID Status: Visit the service desk counter and present your application number together with your Emirates ID number to obtain information regarding the status of your active application.
- Receive Status Update: The staff at the service desk verifies your application status and then notifies you about your ID preparation status or any required next steps.
Conclusion
Checking the progress of your Emirates ID application through official channels remains essential for avoiding delays and obtaining timely completion. Through the official ICP website or mobile app, you can check your application status while promptly addressing any issues you encounter.
Questions & Answers
Contact ICP Customer Happiness at 600 522222 for help with any issues or additional information.
You can check it via the ICP website, app, or customer service.
No, login is not required to check the status.
You need either your Emirates ID or Application Number (PRAN).
No, status can only be checked with your Emirates ID or Application Number.
Contact ICP customer support or visit a service center for assistance.
Yes, you can track each application separately using the respective PRAN or ID number.